Please see our most Frequently Asked Questions below or contact us directly at:
By phone: Office (84 4) 2 939 959
Hotline: (84) 953 391 199
By Email:
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Office address: 30 Ma May strs, Ha Noi
Frequently Asked Questions
Before you go
Answer:
1. When is the best time to travel to Vietnam?
It is depending on what part in Vietnam you are going to travel to as weather is different in other part. South of Vietnam got 2 main seasons, dry & raining - raining season start from June to september but at the same time north of Vietnam is in Summer and Fall with good condition of weather. Please contact us for details following your specific travel period and route.
2. Is it safe to travel to Vietnam?
It is very safe to travel in Vietnam. Vietnam still one of the safest country in the world with very low of crime.
3. I am single female traveler, what should I be aware?
Generally, single travelers having very safe environmental in Vietnam. At the time of writting, we have not heard any reports on harassment problem or anything like that in Vietnam.
4. Do I need visa for Vietnam?
Most of travelers need visa to get in Vietnam except some of the asian countries as well as some north-europe nations. Please contact us for details and current updates.
5. How about shopping in Vietnam?
Vietnam is good place for shopping, every city or province of Vietnam has specialties that you can hunt for. Famous products for travelers are: water puppet, traditional hats, Ao Dai long dress....contact to our travel advisors for further details guide.
6. How can I get a pre-departure guide?
On every booked tours, you will be given our pre-departure guide which is covered all necessary information about Vietnam including transport guide, shopping guide, country information...Please do let us know if you want to get a free one. We are happy to pass it to anyone need it.
7. Does Vietnam accept credit cards?
Credit cards accept in most part of Vietnam, more widen in large cities like Hanoi, Saigon, Da Nang, Nha Trang...most of restaurants, coffee shops, travel agencies accept Visa, master cards, dinner club. Extra fees will be applied in most places. You also can withdraw cash by many ATMs in big cities mentioned above.
8. What is Vietnamese currency?
Vietnamese DONG ( VND ), current exchange to US dollar now is : 1 USD = 16.500 VND.
9. What most basic Vietnamese culture rules should I have to note?
Please see our Dos & Donts section here
10. I have some VND left, can I change them back to my currency before going home?
You can change VND back to your currency at main airports in Vietnam.
11. Do I need to pay airport tax in Vietnam? how much?
Yes, airport tax now costs 14 USD per person.
If you have any questions that not covered on above answers, please kindly let us know by email. We are more than happy to clear your concerns as soon as possible.
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